Thursday, August 12, 2010
Scrum System News
Scrum System bags large order for STK from a fortune 500 Oil company
After recent incidences of fires in large oil deposits, various companies envisaged the need for a hike in their safety training standards. After tough scrutiny of the product and a successful POC, STK, the Safety Training Kiosk, was recently selected as the platform for most safety training tasks by a large oil company. At present, STK handles visitor safety training and is expected to expand to other areas very soon.
A large Five Star Hotel Chain selects Labourworks across India
A major Hotel chain with around 60 properties has selected Labourworks for managing safety issues concerning temporary workers. The decision is expected to help the this group in adhering to the new safety norms stipulated by the tourism department to enhance security of the star hotels.
Scrum System introduces the Labour quarters booking module in Labourworks
The modern construction companies provide labour camps and provide quarters to the construction workers. Scrum system has introduced a module to streamline the management of Labour Quarters. This module is found to be very useful for large construction projects.
Taking into consideration the practice of providing labour camps and quarters to construction workers, Scrum System has introduced a Labour Quarters Booking Module in Labourworks with a view of a more streamlined Labour Quarter management process. The module has been found to be indispensable for large construction projects.
Touch Screen based Visitex KIOSK by Scrum system
Scrum System has recently launched a touch screen based Visitex KIOSK. Visitors can now operate the system themselves using a touch screen and generate their own visitor badges in less than 30 seconds.
Scrum System gets certified for ISO 9001-2008
Scrum System was awarded the ISO 9001-2008 for Sales & Support of Visitor Management, Labour Management & Safety Traning Management by ICS accreditation agency – another feather in the crown of the quality initiative of Scrum System.
After recent incidences of fires in large oil deposits, various companies envisaged the need for a hike in their safety training standards. After tough scrutiny of the product and a successful POC, STK, the Safety Training Kiosk, was recently selected as the platform for most safety training tasks by a large oil company. At present, STK handles visitor safety training and is expected to expand to other areas very soon.
A large Five Star Hotel Chain selects Labourworks across India
A major Hotel chain with around 60 properties has selected Labourworks for managing safety issues concerning temporary workers. The decision is expected to help the this group in adhering to the new safety norms stipulated by the tourism department to enhance security of the star hotels.
Scrum System introduces the Labour quarters booking module in Labourworks
The modern construction companies provide labour camps and provide quarters to the construction workers. Scrum system has introduced a module to streamline the management of Labour Quarters. This module is found to be very useful for large construction projects.
Taking into consideration the practice of providing labour camps and quarters to construction workers, Scrum System has introduced a Labour Quarters Booking Module in Labourworks with a view of a more streamlined Labour Quarter management process. The module has been found to be indispensable for large construction projects.
Touch Screen based Visitex KIOSK by Scrum system
Scrum System has recently launched a touch screen based Visitex KIOSK. Visitors can now operate the system themselves using a touch screen and generate their own visitor badges in less than 30 seconds.
Scrum System gets certified for ISO 9001-2008
Scrum System was awarded the ISO 9001-2008 for Sales & Support of Visitor Management, Labour Management & Safety Traning Management by ICS accreditation agency – another feather in the crown of the quality initiative of Scrum System.
Sunday, July 4, 2010
Best Practices in Visitor Management
Introduction
Every enterprise deals with innumerable visitors on a daily basis. However, it is very difficult to manage the appointments of these visitors and keep a record of them. A visitor management system helps in recording information on visitors which helps in keeping a security vigil. The following are some of the best practices in visitor management.
# 1 Start appointment based visits
An appointment based system helps in ensuring security tremendously. The main advantage is the person at the security gate is aware that a visitor is expected. In an appointment based system, normally a security person from the reception would give a call to the concerned person and confirm whether he/she is expecting a guest. This procedure has many disadvantages. First of all it wastes a lot of time. If the concerned person is not available at his/her seat the visitor has to wait at the reception. And the procedure of appointment does not get documented and hence one has to reply only on individual's efficiency in the process. So in an appointment based system, the best practice would be to request the host to send a note/email to the reception and visitor badge should be made only for those for whom there is a note.
# 2 Design an neat badge
The badge should display the name of the visitor prominently. The organization name should be displayed below that. Specifying the name of the host can help security guards in identifying the visitors who are strolling in non designated areas.
#3 Put Photograph of the Visitor on the badge
It is said that a picture is worth a thousand words. This is especially true in visitor management including a photograph of a person on the badge prevents several problems that may otherwise arise. The host himself can confirm that the same person for whom the badge was made has visited him.
#4 Put a Color band on the badge indicating the type of visitor
Security persons can categorize visitors as Vendors, Trainees, and Temp Employee etc. and assign a color to each type. Putting a color band of the type of visitor makes it relatively easy for security guards to identify the visitors.
#5 Collect Details about Government issued ID
It is a good practice to collect details about government issued ID like the Drivers License, Passport No, Social Security No. etc. Normally this is more suitable for government buildings since persons in corporate buildings may to refuse to disclose this information.
#6 NDA or limited liability statement
The responsibility for any injury to the visitor lies on the organization unless the organization does not declare the limited liability clause to the visitor before entering the premise. It is essential to write a line or paragraph about to what extent the organization would be liable for the damages on the badge itself. One can even write "Subject to Limited Liability clause ### of security policy" if the information is lengthy .
#7 Contacts in case of emergencies and other safety instructions
The visitor badge should have important phone nos. in of emergency. This is the handiest place to inform contact details. Similarly the safety instructions like "Ignore the siren at 11 am which is for a drill" should also be included.
#8 Collect back the used Visitor Badge
The visitor badges should be collected back when the visitor leaves the organization. This can avoid the misuse of the badges.
http://www.scrum-system.com/visitex.html
Every enterprise deals with innumerable visitors on a daily basis. However, it is very difficult to manage the appointments of these visitors and keep a record of them. A visitor management system helps in recording information on visitors which helps in keeping a security vigil. The following are some of the best practices in visitor management.
# 1 Start appointment based visits
An appointment based system helps in ensuring security tremendously. The main advantage is the person at the security gate is aware that a visitor is expected. In an appointment based system, normally a security person from the reception would give a call to the concerned person and confirm whether he/she is expecting a guest. This procedure has many disadvantages. First of all it wastes a lot of time. If the concerned person is not available at his/her seat the visitor has to wait at the reception. And the procedure of appointment does not get documented and hence one has to reply only on individual's efficiency in the process. So in an appointment based system, the best practice would be to request the host to send a note/email to the reception and visitor badge should be made only for those for whom there is a note.
# 2 Design an neat badge
The badge should display the name of the visitor prominently. The organization name should be displayed below that. Specifying the name of the host can help security guards in identifying the visitors who are strolling in non designated areas.
#3 Put Photograph of the Visitor on the badge
It is said that a picture is worth a thousand words. This is especially true in visitor management including a photograph of a person on the badge prevents several problems that may otherwise arise. The host himself can confirm that the same person for whom the badge was made has visited him.
#4 Put a Color band on the badge indicating the type of visitor
Security persons can categorize visitors as Vendors, Trainees, and Temp Employee etc. and assign a color to each type. Putting a color band of the type of visitor makes it relatively easy for security guards to identify the visitors.
#5 Collect Details about Government issued ID
It is a good practice to collect details about government issued ID like the Drivers License, Passport No, Social Security No. etc. Normally this is more suitable for government buildings since persons in corporate buildings may to refuse to disclose this information.
#6 NDA or limited liability statement
The responsibility for any injury to the visitor lies on the organization unless the organization does not declare the limited liability clause to the visitor before entering the premise. It is essential to write a line or paragraph about to what extent the organization would be liable for the damages on the badge itself. One can even write "Subject to Limited Liability clause ### of security policy" if the information is lengthy .
#7 Contacts in case of emergencies and other safety instructions
The visitor badge should have important phone nos. in of emergency. This is the handiest place to inform contact details. Similarly the safety instructions like "Ignore the siren at 11 am which is for a drill" should also be included.
#8 Collect back the used Visitor Badge
The visitor badges should be collected back when the visitor leaves the organization. This can avoid the misuse of the badges.
http://www.scrum-system.com/visitex.html
Best Practices in Labour Management
Introduction
Every company hires two types of workers namely permanent and temporary. Usually permanent workers are issued an I-cards or a badges. However, these are not issued to the temporary workers for a multitude of reasons. This can pose a major security threat.
Following are some of the best practices followed in the industry for security & safety during labour management.
# 1 Take the photograph Photograph : It is said that a picture is worth a thousand words. This saying is especially true in the context of security management. Adding a photograph of a person on the badge prevents several problems that may otherwise occur. The security guards can confirm that the same person for whom the badge was made is in the premises.
# 2 Scan the Fingerprint: A fingerprint is a very robust proof for identifying someone compared to just a photograph. Scanning a finger print of a temporary worker is an important step in security. It is recommended that a print of the left index finger is captured. It is essential to verify the fingerprint before storing the image for further usage.
# 3 Perform a Background Check: Attrition is a major problem with temporary workers and hence it is essential to perform a background check of these individuals before involving them on an actual job. Performing elaborate background checks many not be possible because of the large number of temporary workers companies employ and hence, collecting photocopies of government ID like a voter cards or a driver's licenses can help. However, just accepting a photocopy of an ID would not be very useful because it can be a fake. It is a good practice to verify if an ID is genuine before accepting it.
#4 Give Induction Training: It is a good practice to conduct an induction training of temporary workers before they begin working. The nature of the induction training should depend upon the type of work the temporary worker has been hired to do.
#5 Design an efficient Badge: The badge should prominently display the name of the employee. The contractor name should be also displayed below that. Specifying the area of operation can help security guards in identifying the workers who are found in non designated areas.
#6 Put a Color bands based on worker Type: Security persons can categorize workers as Electrician, Kitchen Staff, etc. and assign a color to each type. Putting a color band of the type of worker makes it relatively easy for security guards to identify labourers.
#7 Print Icons on the Badge: Certain icons can be placed on the badge like "No Mobile", "No smoking" etc. which can give a visual indication to the labourer about the security policies of the company.
#8 Print Contact Numbers for Emergency: It is a good idea to include contact numbers to use in case of emergency on the badge. It is the most convenient place to place them.
http://www.scrum-system.com/labouworks.html
Every company hires two types of workers namely permanent and temporary. Usually permanent workers are issued an I-cards or a badges. However, these are not issued to the temporary workers for a multitude of reasons. This can pose a major security threat.
Following are some of the best practices followed in the industry for security & safety during labour management.
# 1 Take the photograph Photograph : It is said that a picture is worth a thousand words. This saying is especially true in the context of security management. Adding a photograph of a person on the badge prevents several problems that may otherwise occur. The security guards can confirm that the same person for whom the badge was made is in the premises.
# 2 Scan the Fingerprint: A fingerprint is a very robust proof for identifying someone compared to just a photograph. Scanning a finger print of a temporary worker is an important step in security. It is recommended that a print of the left index finger is captured. It is essential to verify the fingerprint before storing the image for further usage.
# 3 Perform a Background Check: Attrition is a major problem with temporary workers and hence it is essential to perform a background check of these individuals before involving them on an actual job. Performing elaborate background checks many not be possible because of the large number of temporary workers companies employ and hence, collecting photocopies of government ID like a voter cards or a driver's licenses can help. However, just accepting a photocopy of an ID would not be very useful because it can be a fake. It is a good practice to verify if an ID is genuine before accepting it.
#4 Give Induction Training: It is a good practice to conduct an induction training of temporary workers before they begin working. The nature of the induction training should depend upon the type of work the temporary worker has been hired to do.
#5 Design an efficient Badge: The badge should prominently display the name of the employee. The contractor name should be also displayed below that. Specifying the area of operation can help security guards in identifying the workers who are found in non designated areas.
#6 Put a Color bands based on worker Type: Security persons can categorize workers as Electrician, Kitchen Staff, etc. and assign a color to each type. Putting a color band of the type of worker makes it relatively easy for security guards to identify labourers.
#7 Print Icons on the Badge: Certain icons can be placed on the badge like "No Mobile", "No smoking" etc. which can give a visual indication to the labourer about the security policies of the company.
#8 Print Contact Numbers for Emergency: It is a good idea to include contact numbers to use in case of emergency on the badge. It is the most convenient place to place them.
http://www.scrum-system.com/labouworks.html
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